Resume

PROFILE

An intelligent woman with a great sense of humor, an outgoing personality and a demonstrated ability to work with diverse groups of people. Enjoys a challenge and learns quickly and enthusiastically. Highly organized with strong problem-solving and analytical skills.

QUALIFICATIONS

  • Demonstrated ability to multi-task, prioritize, and complete projects under deadline
  • Excellent computer skills, with proficiency in numerous software applications (Microsoft Office, Photoshop, web design, etc.) in multiple operating systems
  • Excellent written and oral communication skills

EDUCATION, AWARDS AND HONORS

MA in Public Administration, with an emphasis in Nonprofit Administration, August 2013, GPA 3.93
San Francisco State University, San Francisco, CA

  • Pi Alpha Alpha, Elected Member, May 2013

BA in Linguistics, with a minor in Classical Studies, June 2008, GPA 3.76
University of California, Santa Cruz, Santa Cruz, CA

  • Phi Beta Kappa, Upsilon Chapter, Elected Member, June 2008
  • College Honors, UC Santa Cruz, June 2008
  • Porter College Service Award, UC Santa Cruz, June 2007

PROFESSIONAL EXPERIENCE OF NOTE

Maintenance & Support Lead
January 2016 – Present
Razorfrog Web Design, San Francisco, CA

  • Oversee WordPress, theme, and plugin maintenance on over 100 client sites
  • Recommend new business strategies, processes and software based on client and performance data analysis
  • Assist in development of client projects as necessary

Assistant Web Developer
December 2013 – December 2015
Razorfrog Web Design, San Francisco, CA

  • Assist in development of client projects
  • Assist in client site maintenance

Chief Operating Officer
December 2010 – November 2014
InspireMeToday.com, Walnut Creek, CA

  • Oversaw daily operations of website reaching 100,000+ people per month
  • Developed and maintained partnerships with self-help industry leaders
  • Oversaw reporting and monitoring of organization performance metrics

Station Manager
April 2007 – June 2008
KZSC Santa Cruz, Santa Cruz, CA

  • Managed day-to-day operations, including: overseeing all departments, staff and volunteers; chairing meetings; and quickly resolving equipment or personnel problems
  • Developed, revised and enforced policy
  • Facilitated personnel, security, and programming decisions
  • Created, maintained and updated confidential personnel files and information

Volunteer Coordinator
June 2006 – June 2007
KZSC Santa Cruz, Santa Cruz, CA

  • Recruited and directed over 300 volunteers to the benefit of the organization
  • Improved volunteer recruitment and retention by implementing new policies based on analysis
  • Coordinated outreach and volunteer events, including orientations and tours

REFERENCES

Available upon request.